EON Chameleon SED pairing

StephenOrd

Hi,

Has anyone managed to pair a new energy display with their smart meter? I have been given a new colour display which came with some instruction to pair with my EON smart meter, but I can't get it to work.

I press the blue and orange button together (on the smart meter), it then shows CODE so I enter the supplied 5 digit code. The instructions then say to press the two buttons again to enter the code but my meter seems to want a load more digits!

Anyone had any sucess with this, are there any instructions out there?

Steve

E.ON_Company_Representative:_Helena

StephenOrd wrote: »

Hi,

Has anyone managed to pair a new energy display with their smart meter? I have been given a new colour display which came with some instruction to pair with my EON smart meter, but I can't get it to work.

I press the blue and orange button together (on the smart meter), it then shows CODE so I enter the supplied 5 digit code. The instructions then say to press the two buttons again to enter the code but my meter seems to want a load more digits!

Anyone had any sucess with this, are there any instructions out there?

Steve

Hiya StephenOrd,

I've got some instructions for this if you'd like to email me at forums@eonenergy.com I'll send them over.

I'm not allowed to post stuff like that on here, sorry

Thanks

Helena

StephenOrd

Many thanks, have done.

Stephen

E.ON_Company_Representative:_Helena

StephenOrd wrote: »

Many thanks, have done.

Stephen

Thanks! got it and replied this morning.

:oI'd gone home before it came through:o

Helena

PeterGemma

Hi ya Helana,
could you pls email instructions out as well pls. just moved in with a new girlfriend and nothing 'talks' to each other so its all useless
I have emailed fao Helena having copied your link to Stephen Ord
Many thanks
Peter Dodd

E.ON_Company_Representative:_Helena

PeterGemma wrote: »

Hi ya Helana,
could you pls email instructions out as well pls. just moved in with a new girlfriend and nothing 'talks' to each other so its all useless
I have emailed fao Helena having copied your link to Stephen Ord
Many thanks
Peter Dodd

Good morning Peter, welcome to the forums.

I've received the email from you also, however, I can no longer send out these instructions as it's something the SMART team now need to deal with.

They may actually need to send out an engineer to pair the meter. It will all depend.

So if you can give them a ring, number on the website, they'll sort it all out from there for you.

Thank you

Helena

DaveBroom

Is anyone else able to post the instructions on how to pair a Chameleon SED V2 display unit to the smart meter? My original SED broke, but E-on couldn't supply a replacement so I've bought a new one off FleaBay.

I've tried ringing the E-on smart team who told me it was impossible, as each SED unit was specifically manufactured to work with only one smart meter. This seems unlikely.

Thanks in advance!
Dave.

E.ON_Company_Representative:_Helena

DaveBroom wrote: »

Is anyone else able to post the instructions on how to pair a Chameleon SED V2 display unit to the smart meter? My original SED broke, but E-on couldn't supply a replacement so I've bought a new one off FleaBay.

I've tried ringing the E-on smart team who told me it was impossible, as each SED unit was specifically manufactured to work with only one smart meter. This seems unlikely.

Thanks in advance!
Dave.

Morning Dave,

I've also got your email.

I'm sorry I can't advise further that what the smart team have said.

I'm also not able to send any instructions either as this has changed and customers need a smart team member to do this for them.

I'm sorry

Helena