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Living Social Voucher refusal
Unpleasantly_surprised
Posts: 1 Newbie
Hey guys
I purchased a Living Social voucher at the end of last year (that expires today March 4th). The voucher was for a body wrap and steam at His and Hers Salon (in Kings Cross). I have been calling them (the salon) since early January, but get a message saying 'no one can take your call and you cannot leave a message'. On one call I was actually able to leave a message (I think this was at the beginning of Feb) but did not get a reply. I have also emailed them numerous time but received one reply - saying 'we are fully booked till end of March'. I have informed them via email that I have a voucher that expires shortly but yet they still don't respond.
I called (and emailed) living social who inform me that there is nothing they can do and if I do not use my voucher I will lose my money. However, they did say that if I can get the salon to confirm that they cannot accommodate me, they will provide a full refund - the problem is I have emailed the salon and they are STILL not replying?
It seems that I am just going to lose this money, through no fault of my own - can anyone provide some advice on what to do? It would cost the salon nothing to email me confirming they cannot accommodate me and they will not get the benefit of my voucher.:mad:
All my emails have been pleasant but I am getting really annoyed now!!
Does anyone have any advice? Thanks in advance!
I purchased a Living Social voucher at the end of last year (that expires today March 4th). The voucher was for a body wrap and steam at His and Hers Salon (in Kings Cross). I have been calling them (the salon) since early January, but get a message saying 'no one can take your call and you cannot leave a message'. On one call I was actually able to leave a message (I think this was at the beginning of Feb) but did not get a reply. I have also emailed them numerous time but received one reply - saying 'we are fully booked till end of March'. I have informed them via email that I have a voucher that expires shortly but yet they still don't respond.
I called (and emailed) living social who inform me that there is nothing they can do and if I do not use my voucher I will lose my money. However, they did say that if I can get the salon to confirm that they cannot accommodate me, they will provide a full refund - the problem is I have emailed the salon and they are STILL not replying?
It seems that I am just going to lose this money, through no fault of my own - can anyone provide some advice on what to do? It would cost the salon nothing to email me confirming they cannot accommodate me and they will not get the benefit of my voucher.:mad:
All my emails have been pleasant but I am getting really annoyed now!!
Does anyone have any advice? Thanks in advance!
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