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Virgin Media installation time on the day

Hi All,

Virgin are due to install a 3 in 1 package (calls, BB and TV) on Saturday. I'm wondering how long this usually takes to set up? The previous home owner had Virgin so cables are already laid.

Could anyone advise, please?

Comments

  • Cycrow
    Cycrow Posts: 2,639 Forumite
    it depends what they need to do. But if the cables are already there, its just a matter of plugging it, turning the service on and making sure its setup. Assuming no problems, this could be done pretty quickly.
    Tivo takes abit of time to initialise and they will wait until its complete so they can confirm its working

    when i had mine installed it took them just under an hour, but there were problems
  • isotonic_uk
    isotonic_uk Posts: 362 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    It depends if your happy with the current location of where the cables/entry point are or whether you want them installed in a different location.

    If you want them in a different location it usually will take a bit longer.
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