MBNA ppi offer low but no evidence

Confused_key

Hi there, I've had an MBNA credit card for about ten years, often with thousands on it. I've recently had a claims company look into ppi on my behalf and it turned out that MBNA had been charging me ppi unawares. They've upheld the complaint and offered £341.44 as compensation. The problem is I have no idea whether this is right or not as I was unaware that they were charging me ppi at all. I have no idea on the time period where I was charged and how they came to this figure. The claims company said they charged 72p per £100 per month which suggests the offer is low compared to the balances I had on the card. I don't really want to accept the offer without knowing more details. How do I go about this? Can anyone help?!

-taff

MBNA don't charge unawares, it would have been listed on every single statement.
Ask them how they came to this figure.

Or refuse their offer and send a SAR, see how much you did pay, then either send your complaint back, or forward it to the omudsman.

And wave goodbye to about 60% of your money to a claims company/taxman.