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Sky - unable to send email.

ohreally Posts: 7,525 Forumite

2 March 2014 at 12:54PM edited 2 March 2014 at 1:26PM in Techie Stuff

I have been moved from o2 to Sky ISP.

Since Fri i have been unable to send pop3 emails. I have changed smtp credentials from o2 to smtp.tools.sky.com.

Skys help webpage only succeded in obtaining account detals and pairing this with a sky yahoo account (not what i went online for).

Their phone help is useless - gave up after being on hold for ages.

Anyone suggest how i can send emails throgh Skys servers? Am i using the wrong credentials?

I have pretty much setup as http://help.sky.com/email/set-up-sky-yahoo-mail/get-emails-on-your-windows-desktop-client#!mail but using existing pop3 credentials (recieving mail is not the issue).

I can recieve ok, I am unable to send using 02 or Sky credentials.

Don’t be a can’t, be a can.

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Sky - unable to send email.

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