Please take a look at my bill (ScottishPower)

ashley8243

I have received two bills since moving into this flat, which is electricity only.

After the first, I was shocked to see I was using 17kWh per day, since it's a tiny one-bedroom flat and I live alone.

So I immediately turned off all heating. The boiler is now on for literally one hour a day. I cook one meal a day and use the washing machine once a week (no tumble drier, no dishwasher).

Then I get my next bill, and it's even higher, at 20kWh per day, over £100 for the month.

The reading on the meter is the actual meter reading... I really don't know what to do. I don't see how I can be paying over £100 a month for electricity in a flat and zero heating.

I took a picture of the bill, you can see it at i.imgur.com/GeOD2nh.png

Nada666

It is pretty difficult if not impossible to use 20 kWh for only cooking and hot water and a couple of showers.

Check the meter numbers correspond to the meter and that the meter actually corresponds to your flat (a friend, two mobile phones and a kettle may be needed.)

If the meter is yours then you need to investigate further.

jbuchanangb

Very good advice from Nada. My daughter moved into a new build flat in June 2012, and on 28 January 2014 EDF sent her a recalculated bill to cover from when they took over the supply from First Utility on 14 August 2012, right up to 9 December 2014.

During almost all that period they had been billing her for the electricity consumption of a different flat in the block. Only when she had had someone round, had complained to the Ombudsman, and later had to e-mail them a photo of the meter did they finally sort it out.

KTF

Check the meter number on the bill matches up to your meter.

Then trip the switch on the fuse box and see if your meter still moves.

Wickedkitten

What tariff are you on?

ashley9999

Nada666 wrote: »

It is pretty difficult if not impossible to use 20 kWh for only cooking and hot water and a couple of showers.

Check the meter numbers correspond to the meter and that the meter actually corresponds to your flat (a friend, two mobile phones and a kettle may be needed.)

If the meter is yours then you need to investigate further.

Hi, I posted this thread but I can't retrieve my lost password.

I asked the building manager to test my meter - it's mine. I called ScottishPower and they told I was actually getting a good deal because it was an actual reading and not estimated.

I'm really lost here, I don't know what to do. I'm hoping to move as soon as I can afford to.

Ultrasonic

Do you have access to your meter or can only the building manager see it? It might be worth turning everything you know of off (including e.g. fridge) and checking the meter isn't still going up. Monitoring what you use each day for a week say could also be informative.

20 kWh per day sounds high if the heating really is completely off. Might you have a water immersion heater on by mistake?

Are you on an Economy 7 tariff? Electric heating on a standard tariff could prove expensive, but wouldn't explain your high kWh useage with heating off.

Ultrasonic

ashley9999 wrote: »

...I was actually getting a good deal because it was an actual reading and not estimated.

All that means is you are being charged the correct amount. Nothing whatsoever to do with whether you are getting a good deal or not.

ashley8243

Ultrasonic wrote: »

Do you have access to your meter or can only the building manager see it? It might be worth turning everything you know of off (including e.g. fridge) and checking the meter isn't still going up. Monitoring what you use each day for a week say could also be informative.

20 kWh per day sounds high if the heating really is completely off. Might you have a water immersion heater on by mistake?

Are you on an Economy 7 tariff? Electric heating on a standard tariff could prove expensive, but wouldn't explain your high kWh useage with heating off.

We did that, it didn't go up. I spoke to other people in the building and they are all having the same problem - nothing being used by the meter just jumping up every day.

I don't want to jump to such conclusions but somebody has mentioned the meters may be rigged. I'm hoping they are able to carry out an inspection.