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Antivirus

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Cleo03
Cleo03 Posts: 110 Forumite
Ninth Anniversary Combo Breaker
in Techie Stuff
I currently have Norton Internet security installed on my PC and it will run out soon. I want to download AVG free. Do I need to uninstall Norton first?


Thanks
A bank is a place that will lend you money if you can prove that you don't need it-

Bob Hope
«1

Comments

  • ballyblack
    ballyblack Posts: 5,133 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    .................yes!
  • bsms1147
    bsms1147 Posts: 2,274 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Download AVG, run Norton, disconnect from internet, uninstall Norton (restart if necessary), install AVG, restart, connect to internet, download virus definitions, run AVG.
  • closed
    closed Posts: 10,886 Forumite
    avast is better
    !!
    > . !!!! ----> .
  • poppy10_2
    poppy10_2 Posts: 6,588 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Uninstall Norton and then run the Norton Removal Tool to clean up anything left behind.

    Then you can install AVG (or preferably Avast or Microsoft Security Essentials, which are both less bloated).
    poppy10
  • Symantec
    Symantec Posts: 21 Organisation Representative
    Cleo03 wrote: »
    I currently have Norton Internet security installed on my PC and it will run out soon. I want to download AVG free. Do I need to uninstall Norton first?


    Thanks

    Hey,

    It is recommended to uninstall a security product before you install another. You can use the Norton Removal Tool to remove the Norton product: http://www.Norton.com/nrt

    Is there any reason why you wish to uninstall the Norton product? Were you facing any problem? Please share your feedback with us. That will help us to improve our products.

    Vineeth
    Norton Support
    “Official Company Representative
    I am the official company representative of Symantec. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • bod1467
    bod1467 Posts: 15,214 Forumite
    Symantec wrote: »
    Is there any reason why you wish to uninstall the Norton product?

    I'll take a SWAG* at this ... NIS came free (for a year) with a PC purchase. OP doesn't want to have to pay to keep it so is looking at alternatives. So unless you can let OP keep NIS (with updates) free then you're on to plums. ;)

    Stupid Wild Assed Guess
  • GunJack
    GunJack Posts: 11,829 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Symantec wrote: »
    Is there any reason why you wish to uninstall the Norton product? Were you facing any problem? Please share your feedback with us. That will help us to improve our products.

    Vineeth
    Norton Support

    ..because on every computer I've had to work on that was running NIS going back over many years,:-

    1. it's always been a resource hog,
    2. with a bl00dy awful user interface,
    3. important stuff like where's the "stop scan" button and "turn off real-time protection" (for running combofix when NIS has allowed the machine to get badly infected) have been sadly lacking,
    4. and not wanting to allow access to safe sites (and I don't mean just warning, I mean totally blocking).

    sorry, it just doesn't cut it, and you want people to pay for it?? Most of the users I've seen with it are older, and have been almost scared into buying it with their pc/laptop by unscrupulous salespeople (often from a well-known high street retailer)
    ......Gettin' There, Wherever There is......

    I have a dodgy "i" key, so ignore spelling errors due to "i" issues, ...I blame Apple :D
  • GunJack
    GunJack Posts: 11,829 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    where'd he go ???
    ......Gettin' There, Wherever There is......

    I have a dodgy "i" key, so ignore spelling errors due to "i" issues, ...I blame Apple :D
  • agrinnall
    agrinnall Posts: 23,344 Forumite
    10,000 Posts Combo Breaker
    edited 2 March 2014 at 2:41PM
    OP, I would be careful about anything sent to you in a PM

    (Text removed by MSE Forum Team)
  • MobileSaver
    MobileSaver Posts: 4,339 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    GunJack wrote: »
    1. it's always been a resource hog,
    2. with a bl00dy awful user interface,
    3. important stuff like where's the "stop scan" button and "turn off real-time protection" (for running combofix when NIS has allowed the machine to get badly infected) have been sadly lacking,
    4. and not wanting to allow access to safe sites (and I don't mean just warning, I mean totally blocking).

    +1 to all this.

    Avast is much better and is free.

    http://www.avast.com/
    Every generation blames the one before...
    Mike + The Mechanics - The Living Years
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