Revealed: The best and worst banks



  • aldredd
    aldredd Forumite Posts: 925 Forumite
    With respect folks, anyone relying on a single card - or even cards from a single organisation - deserves all the problems they might get.

    It's certainly sensible to take more than one payment card with you. But to state they deserve the problems they get is somewhat unnecessary.

    Don't forget that many people struggle just to get that one account/card as it is.
  • Herbalus
    Herbalus Forumite Posts: 2,634
    Tenth Anniversary 1,000 Posts Name Dropper
    Heng_Leng wrote: »
    The categorisation of the ratings is odd - trading name are sometime split out / sometimes not and even account types are sometimes split out. Obviously to do with affiliate links.

    I think the main reason for separating aspects of Santander is because it always used to do poorly, and MSE presumably didn't want to recommend a good account that consistently had poor customer service. It would look contradictory and reduce clicks on the affiliate link.

    It'd be interesting to know for sure if Santanders' customer service really has improved as much as this poll suggests, or whether respondents are influenced by the account itself.
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