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PPI letter help

I've received a second letter stating that I maybe entitled to PPI compensation but asks why I'm claiming. I can't remember how the salesperson sold it to me or what they said. What should I do??

Comments

  • -taff
    -taff Posts: 15,584 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    tell them you don't remember
    Non me fac calcitrare tuum culi
  • Insider101
    Insider101 Posts: 1,062 Forumite
    The letter is only telling you that you have the right to make a complaint of you feel the product was missold to you. If you don't then you don't have to make one. If you can't remember the sale then it's going to be difficult to make a complaint about it.
  • Lettyx1
    Lettyx1 Posts: 19 Forumite
    Part of the Furniture First Post Combo Breaker
    The message I got from Martin's recent appearance on TV was that if you get a letter, you are likely to get some money. Have I misunderstood?
  • dunstonh
    dunstonh Posts: 121,282 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Lettyx1 wrote: »
    The message I got from Martin's recent appearance on TV was that if you get a letter, you are likely to get some money. Have I misunderstood?

    yes. Either you have misunderstood Martin or Martin has it wrong.

    The only criteria for a CCL to be issued is whether you had PPI or not. If yes, a letter goes out. if not, it does not.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
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