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Help - switch to OVO meter readings
Hi,
I submitted my opening meter readings to ovo via their website.
I rang them to check that they received them and they told me that they are not showing on their system but they "are confident" that they will have been sent to the third party who verifies the readings for the new / old provider.
I was asked to give the readings again over the phone I was worried. Now I do not want to duplicate the readings in case this causes a problem and I am frustrated that they cannot be sure whether they have or have not received my readings.
I would like to know if anyone has had such a problem with OVO.
Thanks
I submitted my opening meter readings to ovo via their website.
I rang them to check that they received them and they told me that they are not showing on their system but they "are confident" that they will have been sent to the third party who verifies the readings for the new / old provider.
I was asked to give the readings again over the phone I was worried. Now I do not want to duplicate the readings in case this causes a problem and I am frustrated that they cannot be sure whether they have or have not received my readings.
I would like to know if anyone has had such a problem with OVO.
Thanks
0
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