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EMAILS on Samsung Galaxy S 4 MINI

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Please can someone help and run through with me the SETTINGS for receiving and sending emails on Samsung Galaxy S 4 MINI. I have tried and tried but nothing :mad:

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  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Using what email client ???
  • cathy36
    cathy36 Posts: 270 Forumite
    Part of the Furniture 100 Posts Combo Breaker I've been Money Tipped!
    edited 25 February 2014 at 2:27PM
    JJ_Egan wrote: »
    Using what email client ???

    oops, sorry. BT YAHOO

    I have put email address in .......@btinternet.com
    Password ..............
    then NEXT
    it then says checking incoming server details
    it then says setup could not finish
    authentication failed
    EDIT DETAILS
    so i go on to manual setup and POP3 account
    email .......@btinternet.com
    username .......@btinternet.com
    password .........
    POP3 server has come up mail.btinternet.com
    security type NONE
    Port 110
    delete email from server NEVER
    NEXT
    checking incoming server details
    SETUP could not finish as Authentification failed

    H-E-l-P
  • espresso
    espresso Posts: 16,448 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    cathy36 wrote: »
    oops, sorry. BT YAHOO

    I have put email address in .......@btinternet.com
    Password ..............
    then NEXT
    it then says checking incoming server details
    it then says setup could not finish
    authentication failed
    EDIT DETAILS
    so i go on to manual setup and POP3 account
    email .......@btinternet.com
    username .......@btinternet.com
    password .........
    POP3 server has come up mail.btinternet.com
    security type NONE
    Port 110
    delete email from server NEVER
    NEXT
    checking incoming server details
    SETUP could not finish as Authentification failed

    H-E-l-P

    Try using the correct settings:

    Incoming Mail (POP3) Server - mail.btinternet.com
    Port (usually specified in 'Advanced settings') - 110

    Outgoing Mail (SMTP) Server - mail.btinternet.com
    Port (usually specified in 'Advanced Settings') - 25

    Account Name/Login Name - Your email address (including the "@btinternet.com" or "@btopenworld.com" part)
    Password - Your BT Yahoo! password

    Please note: if your client does not support SMTP authentication, you will not be able to use it to send your BT Yahoo! Mail messages.
    :doh: Blue text on this forum usually signifies hyperlinks, so click on them!..:wall:
  • cathy36
    cathy36 Posts: 270 Forumite
    Part of the Furniture 100 Posts Combo Breaker I've been Money Tipped!
    espresso wrote: »
    Try using the correct settings:

    Incoming Mail (POP3) Server - mail.btinternet.com
    Port (usually specified in 'Advanced settings') - 110

    Outgoing Mail (SMTP) Server - mail.btinternet.com
    Port (usually specified in 'Advanced Settings') - 25

    Account Name/Login Name - Your email address (including the "@btinternet.com" or "@btopenworld.com" part)
    Password - Your BT Yahoo! password

    Please note: if your client does not support SMTP authentication, you will not be able to use it to send your BT Yahoo! Mail messages.

    Nope.....STILL NOTHING. Thanks anyway :mad:
  • espresso
    espresso Posts: 16,448 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    cathy36 wrote: »
    Nope.....STILL NOTHING. Thanks anyway :mad:

    You can verify that the above settings are correct if you set up an e-mail client on your PC e.g. Thunderbird here

    If you have never accessed your mail before using POP3, you need to log into your account via webmail first and enable POP3 access see here
    :doh: Blue text on this forum usually signifies hyperlinks, so click on them!..:wall:
  • cathy36
    cathy36 Posts: 270 Forumite
    Part of the Furniture 100 Posts Combo Breaker I've been Money Tipped!
    Tap ‘IMAP’ at the top, POP3 doesn’t work so well these days with Yahoo
    Incoming mail server settings:

    Host name: imap.mail.yahoo.com
    Username: your full Yahoo or BT Internet email address
    Password: your email account password
    Outgoing mail server settings:

    Host name: smtp.mail.yahoo.com
    Username: your full Yahoo or BT Internet email address
    Password: your email account password
    Press ‘next’
    Slide the notes and mail to be ‘on’ and press ‘save’ in the top-right
    Check your email on the device and see if it is working. Try sending yourself a message and see if it arrives. If messages are not able to send do the following:
    Additional setting changes

    Go to Settings > Mail, Contacts, Calendars > tap your Yahoo or BT email account > a window will appear, tap on your email address > scroll down to the bottom of the window and tap where it says ‘SMTP’ > tap the primary server (which should be smtp.mail.yahoo.com) >make sure the following is on or enabled:
    ‘Use SSL’ should be ‘ON’
    Authentication should be ‘password’
    Server port should be ‘465’
    Press ‘done’ in the top-right:beer::beer::beer::beer::beer::beer::beer::beer::beer::beer::beer::beer::beer::beer::beer::beer::beer::beer::beer::beer::beer::beer:
This discussion has been closed.
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