UKCPS disabled parking fine...help appreciated!

Farrar213

Hi,

My mother in law has recently incurred a fine for parking in a disabled bay outside of Boots (on a retail park) when she was picking up her prescription.

We have explained to the parking company that her disabled badge must have fallen off her dashboard as she always normally remembers it and may have been possibly been careless as she was desperate for some pain relief hence why she was at boots picking up her prescription. We have sent photos of the disabled badge as evidence.

As a goodwill gesture the parking company have offered the fine at £40 as opposed to £60.

I am set to write a letter to Boots explaining that they ask the parking company to drop the charge. I will be able to evidence that she is a great customer by providing her Boots rewards number I am assuming this would be sufficient.

What advice would you offer? Could this taken to be court? If so, would she win on mitigating circumstances?

Any help appreciated!!! Thanks again.:)

Redx

she would definitely win in court due to the EA 2010

I would appeal this and if necessary take it to popla if they do not cancel, under BPA guidelines they should cancel when a BB is involved , never mind the EA 2010 which is actually more relevant

popla wont allow the BB as mitigation , so it needs appealing there on better wordings like not a gpeol and no contract, as explained in this thread https://forums.moneysavingexpert.com/discussion/4816822

I am assuming its a private PPC here, not council, seeing as you said UKCPS

either way, nothing should be paid to anyone IMHO , they are in the wrong and trying it on , sc*mmers

compain to the BPA that UKCPS have not followed BPA CoP guidelines as regards BB holders

complain to the landowner about it under the EA 2010 as well

pogofish

Read this:

https://forums.moneysavingexpert.com/discussion/4816822

And you have a strong case to insist Boots gets this cancelled as the BB scheme does not apply on private land but the Equality Act does and this does not require the display of any badge.

Farrar213

Thank you very much for the speedy response. It really is much appreciated

Coupon-mad

As a goodwill gesture the parking company have offered the fine at £40 as opposed to £60.

That's not a goodwill gesture! Did they provide a POPLA code with that letter?

If not then the driver should reply to them as well as contacting Boots, pointing out that this is a breach of the Equality Act 2010 because BB's do not apply on private land and the Act gives the disabled person their rights to use a 'reasonable adjustment' by law and not to be harassed for a charge for doing so. And there has been no loss caused and you've complained to Boots about it. And 'POPLA code now please'!

And please see the NEWBIES thread for post #3 there 'How to win at POPLA' when you get your code. A POPLA appeal on here can be won 100% of the time but NOT if you don't use our words (e.g. a naive appeal about what happened would LOSE). See the NEWBIES thread already linked. If you already have a POPLA code with that letter it is timebound and the clock is already ticking on the 28 days to use it!

Farrar213

Thank you very much once again. I will get my writing head on at the weekend!

Cheers again,

James