Windows 7 appears to have stopped working

emerald21

Hi it looks like window7 on my pc has stopped working as once it says Windows is resuming ,it doesn t . Thats as far as it goes. Has anyone got and suggestions for me to try please in simple terms. I ve tried f8 and nothing happens. thank you

grumpycrab

emerald21 wrote: »

window7 on my pc has stopped working as once it says Windows is resuming ,it doesn t

You didn't mention "resuming" last time. When you see this message hit Ctrl+Alt+Delete keys repeatedly. Then select "Delete restoration data and continue".

emerald21

grumpycrab wrote: »

You didn't mention "resuming" last time. When you see this message hit Ctrl+Alt+Delete keys repeatedly. Then select "Delete restoration data and continue".

Hi oh I'm fed up with it all lol . I hope it's that simple. Yes I get the name of the pc which is a Dell Inspiron 360 the I get the windows logo and it says windows resuming ..... But it doesn t resume lol the screen goes blank and to try anything else I have to switch it off and on again. Do I hit all the keys at the same time ? thanks

closed

backup data

boot holding F8

factory restore

emerald21

grumpycrab wrote: »

You didn't mention "resuming" last time. When you see this message hit Ctrl+Alt+Delete keys repeatedly. Then select "Delete restoration data and continue".

Thank you you re a star. That's worked a treat. Hopefully it ll start ok next time after it's been switched off. :T

Do you happen to have a idea of what desk top pc is a good buy at the moment. I need a new one as mine is 10 years old and all the info s overwhelming. I don't need one for gaming just a mid range good spec one lol please. thank you again.

Pikeyp

I think Microsoft rolled out some updates last week , normally happens on Tue/Wed or so (depends on how often you use your laptop , it has to download them before up-dating obviously!)
It's possible your machine was in this state when it was 'resuming'?

danthemoneysavingman

if you make sure you shut it down regularly rather than just going to hibernate you should be OK in future

emerald21

danthemoneysavingman wrote: »

if you make sure you shut it down regularly rather than just going to hibernate you should be OK in future

It always shut down .