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natwest online help

following my inability to get through to a department on the phone, using at least £30 worth of phone credit and also having my online banking continually timing out i found a link to online help on the website

very help assistant arranged for the department to call me and they did within minutes, thanks natwest !

Comments

  • Shame you had to spend £30 in the first place - I would be very unhappy with that alone!
  • Talking about Natwest, every time I seem to do something on my online banking these days it says I must ring up or visit a branch to do it. My apologies for my ignorance, but I thought online banking was supposed to replace the need to do that?
  • dacouch
    dacouch Posts: 21,636 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I'm liking Nat West.

    P.S Have a look at this website which lists more mobile friendly landline numbers for many different companies including Nat West.

    https://www.saynoto0870.com/
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