Reporting Card Fraud - Who to?

James

Q. Who do you report Application Fraud to?

A ????????????????????

Q. Who do you report Account Take-over to?

A. Click here:

Here's how to deter fraud and a description of card fraud types, gains to crooks and what YOU can do to deter it. and what the card industry could and IMHO should be doing.

There are two types of ID Fraud on cards: (Source APACS Choosing and Using website)

• Application Fraud – where a criminal applies for a card or banking product using your details. The application may be supported by stolen or false documents, including utility bills, banks statements, passports or driving licences.

• Account take-over – where a criminal has obtained key personal information and uses this information to takeover the running and operation of your account.

Account take-over. You may notice unusual transactions on your statements, or you may have your card blocked. An unusual transaction usually means fraud has occurred, while having your card blocked can be both embarrassing and inconvenient. This needn’t happen! Read on.

Application Fraud is another story. First indications are, you may be refused credit, or have an application turned down. You might receive a letter, or get a knock on the door from a debt collection agency. Who are you supposed to report this to? The ultimate nightmare; you are confronted by the police, they are investigating Money Laundering and you’re in the frame. What are you supposed to do? How do you clear your name?

CURE:
Application Fraud is easy to deter, and prevention is better than cure. It’s simple to render stolen or false documents, forged driving licenses or passports taken out in your name worthless to crooks, while protecting your good name. Visit www.freeidprotection.co.uk

ACCOUNT TAKE-OVER.

Crooks gain from Account Take-over in several ways. They obtain CASH, GOODS, SERVICES, or TRANSFER MONEY into fly by night accounts.

CASH
Fraudsters obtain money at ATM’s (using stolen or cloned debit or credit cards and PINs), or in branch on the strength of a signature, usually supported by stolen or forged documents.

GOODS
Crooks purchase goods at retailers using the same M.O. as for making cash withdrawals. They also use your card details to purchase goods via the Internet, or by mail order, phone or fax. This is known as Cardholder Not Present (CNP) fraud.

It’s easy to prevent your credit card from being used to obtain money, and, with a little cohesion between, cardholder, retailer, card issuer and carrier it’s easy too to deter the theft of goods a point of delivery.

DETERRING THE ABOVE:

Here’s how to deter fraudsters obtaining Cash or purchasing Goods. Click here:

Other types of Account Take-over fraud are; the fraudulent purchase of Services and Money Transfer.

SERVICES
This is when your card details are used to purchase downloadable services on the net, ie movies, music, etc, or on the phone to buy pay per view TV channels.

Deterring the fraudulent use of card details to purchase Services shouldn’t be too much of a challenge for the industry. Cardholder authorisation should be beefed up, i.e. the card issuer verifies the transaction with the cardholder prior to purchase and delivery of the service. The card issuer could send a verification code via secure email or mobile to allow the transaction to proceed. Or, a more reliable method of card user verification is used and the card holder should only allow authorisation for their card on these sites.

MONEY TRANSFER.
Money Transfer fraud is when money disappears out of your account into a.n. others, then a.n. other disappears with the money without trace or means of identification.

Deterring Money Transfer to fly-by-nights is down to the good people at VISA, MasterCard etc Knowing Their Customers. Anyone, or organisation, able to take payment by card should be known to their Bank.

Inspiring Confidence.
Anyone signing up for www.freeidprotection.co.uk are not only protecting themselves, but if they are opening a business account their customers too. I

If you’re an individual using Free ID Protection then anyone checking your Credit File with any of the 3 agencies will have confidence in you being you are who you say you are.

jonesMUFCforever

You report it to the card company.

They will take the view that if it is serious enough it will be passed on to the police.

James

ejones999 wrote: »

You report it to the card company.

They will take the view that if it is serious enough it will be passed on to the police.

How can you report Application fraud to a card issuer? You don't have any details of the account and the card issuer or bank wont speak to you.

Try this: Call any Bank or Card Issuers Lost or Stolen Dept or Customer Service;

Tell them you've checked your Credit File and notice that a card has been taken out with their Bank in your name.

You might get some joy Monday to Friday but in the case of the Halifax, their fraud dept is closed over the weekend, therefore nothing can be done whatsoever. At least when you reported this type of crime to the Police they are a 24/7 service who actually record your details.

Re Internet Fraud could this happen here?

Under the terms of a new banking Code of Practice, banks may request access in the event of a disputed transaction to see if security protection in is place and up to date. (New Zealand).

jonesMUFCforever

If the fraud department is closed at weekends will the police be able to do anything until the monday?
Reporting it to the police won't stop the fraud.

Mozette

How would you even know about 'application fraud'? You'd not know until someone had a card and committed a fraud, then you'd report it to your card provider and the police surely?

dreams_R_free

Not exactly 'application fraud' as such, but proof that someone was trying to apply for credit in my name:eek: . I recently received a letter from one of the major personal loan companies telling me that my application for a loan had been refused! I'd never applied for a loan:eek:. I can't understand how anyone was hoping to get away with it as the letter came addressed to me personally at the correct address, so presumably thats the address the fraudsters gave. How were they supposed to get hold of the money etc when everything, if successful, would have come to my home not theirs . I phoned the company immediately and they promised to look into it and remove the application from my credit history. I haven't heard anything since even though they promised to get back to me by phone so I'll be sending for my credit report from Experian to double-check. Thanks for bringing up the subject in your original post, it's given me a kick up the backside to check this out:T .

Good Luck in getting your problem sorted.
Let us know how you get on.
Imp

James

Mozette wrote: »

How would you even know about 'application fraud'? You'd not know until someone had a card and committed a fraud, then you'd report it to your card provider and the police surely?

But it wouldn't be YOUR card, it would be the Crooks. They would have all the relevant information, passwords etc to access this account. You wouldn't have any deails to report other than maybe the total cost of the debt presented to you by a collection agency and the crooks card issuer probably wouldn't speak to you.

Application Fraud - First indications are, you may be refused credit, or have an application turned down. You might receive a letter, or get a knock on the door from a debt collection agency. Who are you supposed to report this to? The ultimate nightmare; you are confronted by the police, they are investigating Money Laundering and you’re in the frame. What are you supposed to do? How do you clear your name?

There are another two scenario's

1 You are contacted by the lender or bank informing you YOU haven't completed an application form correctly. If this happens YOU Can inform the Police that an attempt on your file has taken place. This Early Warning facility is FREE by using the www.freeidprotection.co.uk system.


2. You might have subscribed to the Credit Industry Fraud Avoidance System (CIFAS) Protective Registration and the bogus applicant might just fail a security check with one of the CIFAS Memembers, but not all banks or lenders are CIFAS members. This costs the individual £11.75 per year.

Why report it to the POLICE? It's the exact same as reporting any crime, it may hasten early intervention, provide a reliable record and could be the action to take you out of the frame. (Accused of first party fraud).


Advice from the Industry on who to report Application Fraud to is minimal to say the least?

Mozette

Well if you're talking about someone using your address, you'd just show proof that you weren't the person. Not entirely sure what type of fraud you're on about.

Jess1983

If you're talking about identity fraud;

there's a whole range of ID protection policies out there and most banks are aware that it's a crime on the rise.
There is no use reporting this to the police as it doesn't prove anything.
If you don't have a policy that sorts this for you, or maybe your bank integrates it in the service that comes with your account, the only thing you can do is pay a lawyer to have this investigated.

Legally speaking you are not liable for any fraud on your account, but you'd obviously need to prove one way or another that it wasn't you making the transactions in the first place.