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Toshiba laptop problem

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In the last few days my Toshiba laptop does not seem to be charging properly. Even when I have it plugged in to the mains there's an orange light flashing at the front of the laptop then after about 20 minutes it turns itself off altogether. Any ideas, please don't be too technical as I'm not very good at IT things.

Comments

  • How old it is? Laptop batteries do not last more than a year or so, depending on use.
  • azzabazza
    azzabazza Posts: 1,072 Forumite
    clangnuts wrote: »
    How old it is? Laptop batteries do not last more than a year or so, depending on use.

    My Toshiba is almost 3 years old and the battery is still working!

    Try removing the battery pack totally and then plugging in the mains cable. If it is just the battery needing replacing, the laptop should still work when plugged in using this method.

    When you click on the battery icon does it tell you it is charging and how much charge it has?
  • von
    von Posts: 541 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Thanks for your replies. When I hover the mouse over the battery icon it says: 1% available (plugged in, not charging). I'm sorry I don't know where the battery pack is or how to take the battery out, can you tell me how please?
  • azzabazza
    azzabazza Posts: 1,072 Forumite
    edited 23 February 2014 at 9:37PM
    The battery pack for my Toshiba is on the underneath of the computer towards the back, just under the hinge for the lid. There are sliding clips on either side to release the battery. www.youtube.com/watch?v=6p5B5Evvvk0

    From what you say above I would say that you definitely need a new battery.
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