Confused and annoyed with Scottish Power!

Froglet

and again...........

http://www.mirror.co.uk/money/city-news/scottish-power-customer-claims-kept-3171319

It's time they got their act together.Come on Scottish Power what is the matter with you!!

greyteam1959

I rang Scottish Power the other day.......
Answered the phone after 3 rings.....
I dropped the phone cos the guy made me jump !!!
I asked him if he was actually Scottish Power & he admitted he was !!
:rotfl::rotfl::rotfl::rotfl:

currylover2013

Froglet wrote: »

and again...........

http://www.mirror.co.uk/money/city-news/scottish-power-customer-claims-kept-3171319

It's time they got their act together.Come on Scottish Power what is the matter with you!!

Hmmm wonder how many more dailies that news will appear in. I'm still waiting for a call from the complaints dept.

mikefarnham

This is the third post currently on this page expressing significant dissatisfaction.
Mike

currylover2013

Still waiting for call from complaints dept, two days left for them now :mad:

currylover2013

At last! OH answered call from SP tonight and matter has been resolved. Due to moving onto a new system there have been glitches :rotfl::rotfl: hence being billed twice. We have been told to ignore 2nd bill which will instead be added to next bill.


Was advised to ring them!! If it appears again, to which OH replied that that was aproblem too

Am still going to switch tho

currylover2013

Welllll :mad:

Got another email from Scottish Power asking us to pay the outstanding bill which we were told by the Complaints dept that we didn't have to pay till the next billing date, PLUS a paper bill of the same which said we could be moved off our online account if we did not pay. Requested call back today, then when someone could be bothered to answer, I was hung up on!!!!

I just can't wait to leave