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nPower upto their old tricks

Only six weeks after reviewing my account and reducing my monthly payments (and providing a meter reading), they have upped my payments from £144 to £190.

I'll be glad to see the back of them!

Comments

  • Same here. in 12 months they've gone from an estimated cost of £130 pm to £183 to now a huge £262 pm over 100% increase!

    In all fairness, my wife has been on Mat Leave for 9 months, but based on last years usage, we should be paying an average of about £120!!

    Ridiculous company, glad to see the back of them!
  • nPower
    nPower Posts: 1,319 Organisation Representative
    Part of the Furniture 1,000 Posts Combo Breaker
    Only six weeks after reviewing my account and reducing my monthly payments (and providing a meter reading), they have upped my payments from £144 to £190.

    I'll be glad to see the back of them!




    Hello sparkymarcopolo,

    Thank you for your post.

    If you can send me your account details on an email, to the address on my profile page I will look into your payments for you.

    Thanks

    Carmel :)
    Official Company Representative"
    I am the official company representative of nPower. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE.
    If we ask you to contact us, please do so using helpandsupport@npower.com - MSE Forum has temporarily allowed the display of our contact details in our signature due to a technical issue with our profile
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