BG really need to work on their customer service skills...

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frivolous_fay Posts: 13,302 Forumite

29 June 2007 at 6:22PM in Energy

fortunately, I happen to know they read my email (because two reps rang me, back to back) but I still thought it was funny

But they definitely ignored the previous two emails and also the meter readings I submitted... by the way click have a problem with online meter readings... I'd never have guessed! By the way I've been told to spend good money ringing them up with readings now.

My TV is broken!

Edit: refunded £515 for TV 1.5 years out of warranty - thank you Sale of Goods Act! :j

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BG really need to work on their customer service skills...

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