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Window pane replacement (under warranty)...

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My double glazed windows are 6 years into a 10 year warranty.

One of the panes has started fogging up (one of five bow windows, so looks awful); approx 100cm by 40cm, none opening window.

I emailed the firm that put the windows in. "Yes the units are under warranty for 10 years, but the labour is only under warranty for 5 years." :eek:

They'll charge £60 for the labour..!!! Is this a good or bad price..? My gut says they're taking the 'p'. :mad:
Thanks to everyone for the posts and all the hard work you do. :lovethoug

Comments

  • Dan-Dan
    Dan-Dan Posts: 5,278 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Whats the point in a warranty where you pay labour on top ?!
    Never, under any circumstances, take a sleeping pill and a laxative on the same night.
  • NVRAM
    NVRAM Posts: 298 Forumite
    Yup dont understand that.
    The warranty shoudl rectify the fault imho, whatever labour it includes should be under warranty
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