Facebook Won't Load

Cotta

Hi All,

I'm having trouble loading Facebook on both Chrome and IE, it doesn't seem to be down as friends are able to access it on their devices and the laptop I'm using doesn't have any problems loading other pages. Does anyone have any solutions?

Thanks

victor2

Can you try a different computer through the same internet connection? If that works, then the problem is on your computer. If it still doesn't work then maybe the router is blocking it somehow.

Cotta

I found a link online that allowed me to access my Facebook page via a different interface - I don't know if this sheds any light on the problem?

bod1467

Open a Command window (click on Start, type cmd and press Enter).

In the black window that appears, type in tracert facebook.com and press Enter. This will trace the path from your PC to Facebook. Copy and paste the result in here. (Right click and select Mark, drag the mouse to select the lines to be copied, right click and select Copy).

Cotta

bod1467 wrote: »

Open a Command window (click on Start, type cmd and press Enter).

In the black window that appears, type in tracert facebook.com and press Enter. This will trace the path from your PC to Facebook. Copy and paste the result in here. (Right click and select Mark, drag the mouse to select the lines to be copied, right click and select Copy).

Thanks, I'm away this week and won't be home until Friday but I'll give this a try then.

Cotta

bod1467 wrote: »

Open a Command window (click on Start, type cmd and press Enter).

In the black window that appears, type in tracert facebook.com and press Enter. This will trace the path from your PC to Facebook. Copy and paste the result in here. (Right click and select Mark, drag the mouse to select the lines to be copied, right click and select Copy).

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\User1 Laptop>tracertfacebook.com
'tracertfacebook.com' is not recognized as an internal or external command,
operable program or batch file.

C:\Users\User1 Laptop>tracert facebook.com

Tracing route to facebook.com [173.252.110.27]
over a maximum of 30 hops:

1 2 ms 1 ms 1 ms BThomehub.home [192.168.1.254]
2 19 ms 31 ms 20 ms 217.47.211.250
3 80 ms 19 ms 21 ms 217.47.211.161
4 28 ms 28 ms 28 ms 213.1.69.166
5 32 ms 42 ms 66 ms 31.55.165.102
6 28 ms * 27 ms 31.55.165.37
7 28 ms 28 ms 28 ms 31.55.165.107
8 27 ms 28 ms 28 ms acc1-10GigE-0-3-0.mr.21cn-ipp.bt.net [109.159.25
0.82]
9 38 ms 38 ms 41 ms core1-te0-13-0-15.ealing.ukcore.bt.net [109.159.
250.34]
10 38 ms 45 ms 96 ms peer1-xe0-0-0.redbus.ukcore.bt.net [62.6.200.73]

11 40 ms 35 ms 36 ms ae13.pr01.lhr2.tfbnw.net [103.4.96.146]
12 41 ms 41 ms 49 ms ae1.bb02.lhr2.tfbnw.net [31.13.30.198]
13 * * * Request timed out.
14 118 ms 119 ms 118 ms ae28.bb02.iad2.tfbnw.net [31.13.25.249]
15 135 ms 135 ms 136 ms ae4.bb02.frc1.tfbnw.net [31.13.24.38]
16 132 ms 130 ms 139 ms ae2.dr03.frc1.tfbnw.net [31.13.27.78]
17 * * * Request timed out.
18 * * * Request timed out.
19 134 ms 134 ms 137 ms edge-star-shv-13-frc1.facebook.com [173.252.110.
27]

Trace complete.

C:\Users\User1 Laptop>

Cotta

Any takers?

danthemoneysavingman

Hi, well I don't have any problems as you describe and my return from tracert looks pretty much exactly the same as yours (same terminal node). Which probably doesn't help too much but hey, maybe.


Why not try firefox, just for fun :-)

robatwork

If you answer the very pertinent question in post #2 then we can help more.

johnmc

Try turning off your virus checker. If you can logon the immediately logoff and turn your VC back on. Don't do anything on there!

If that works then go into VC settings and enable www.facebook.com/*.* as a trusted URL.

Cotta

robatwork wrote: »

If you answer the very pertinent question in post #2 then we can help more.

I tried Firefox on the same laptop and it seems to work fine but the browser is noticeable slower.