Extended warranty help...

Nortonred

So I took out an extended warranty when buying my iPad. Good news: my iPad dies without reason & iPad is replaced.
Bad news: son has dropped new iPad and destroyed the screen.

So the question is does the warranty care over to the new iPad or should I have taken out a new one?

sarahg1969

Probably best to ring them and ask since we've not seen the paperwork.

visidigi

Nothing in law. Everything in the terms you agreed to, nothing anyone here will be able to help you with unless you can link to a copy should they not answer your question when you check them...

LilElvis

At least you have been honest as to the reason for the damage! A director at a company I used to work for brought me his laptop with a broken screen. He told me that it had fallen out of the overhead locker on a plane. The huge cracks in the screen were actually gooed with pink crayon!

I had to have an under-warranty replacement iPod from Apple and the warranty just continued from the date of the original purchase, not the replacement date. I would expect that your extended cover would work in the same way, and it does cover accidental damage, so it should be OK as long as it is less than 2 years since your original purchase.

yangptangkipperbang

Read the "small print"....................several I have seen state quite clearly that the replacement of an item under the extended warranty can only be claimed once.

eg: From Argos:-

"What happens if your product is replaced?............................. If we decide to replace your product (or to pay a contribution), your plan will end immediately and any unpaid fee for the current plan period will become due.