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Lloyds tsb offering a refund?
jolester
Posts: 333 Forumite
Hi,
Lloyds have written to my other half (after trying to phone him for weeks but he thought they were trying to sell him something!) informing him that a loan he took out may be subject to a ppi refund. (He didn't even know he was paying ppi) the loan was some time ago and has been settled for a while.
My question is, if he is due a refund of ppi, as they have contacted him and they are calculating it are they likely to be offering the exact amount he is due back plus the interest we have been reading about or do banks still try and get away with "gesture of good will" payments I heard of a few years ago?
Thanks for any help you can offer
Lloyds have written to my other half (after trying to phone him for weeks but he thought they were trying to sell him something!) informing him that a loan he took out may be subject to a ppi refund. (He didn't even know he was paying ppi) the loan was some time ago and has been settled for a while.
My question is, if he is due a refund of ppi, as they have contacted him and they are calculating it are they likely to be offering the exact amount he is due back plus the interest we have been reading about or do banks still try and get away with "gesture of good will" payments I heard of a few years ago?
Thanks for any help you can offer
0
Comments
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the redress method is defined by the FCA.I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.0
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Thanks dunstonh, but I don't understand the terminology of redress and fca?0
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The FCA is the regulator. They have defined the redress method that the companies should use. Redress is what you get if your complaint is upheld.I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.0
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