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Charged more due to Broken Meter
sylphraven
Posts: 700 Forumite
in Energy
My Grandad has discovered that his electric meter is broken, though he's having it fixed this week he's been told that he's been charged "peak rate" for the past 3 months at least, it hasnt been going onto "off peak" at all.
Can he claim any money back off his supplier & if so any advice on how to?
Can he claim any money back off his supplier & if so any advice on how to?
You cant take a step forward with both feet on the ground
0
Comments
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They should do it automatically once they are notified.
However I would write to the company in polite terms informing them of what has happened.0 -
Thanks for the response, I'll let him know.:beer:You cant take a step forward with both feet on the ground0
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the account should be recalculated bearing this in mind automatically. make sure they do on the next billDMP with Payplan started 01/07/11
Starting debt £28,645
Current estimated DFD 01/11/2019
But I will get it over with sooner!!0
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