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Louise Walsh Int

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Just a warning to others not to use Louise Walsh International.
I ordered an eyelash kit in November and still have not received it.
Despite several e-mails and phone calls. When I called, woman said would only deal with queries by e-mail. I told her I had tried that several times but she refused to help me on the phone.

Comments

  • hollydays
    hollydays Posts: 19,812 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    How did you pay?
  • hollydays
    hollydays Posts: 19,812 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Very anti-customer feel to their t& cs

    "Please read our terms and conditions carefully.

    By using our website and/or completing an order with Louise Walsh International, you acknowledge that you have read and agree to the terms and conditions hereby written.

    Delivery
    For orders with recorded delivery selected at checkout, we can check the status of the delivery after 10 working days and if the order has been lost, we will send out a replacement kit. For orders with free or standard delivery, Louise Walsh International accepts no responsibility for orders that take longer to arrive then expected or are lost or damaged in transit so we are not obliged to replace the order items.

    Pricing
    Product prices and specifications are subject to change without prior notice. Louise Walsh International has no obligation to process an order if the price is incorrect due to an error.

    Enquiries and complaints
    For enquiries and complaints relating to product(s) displayed and/or purchased from the online shop, please ensure that you fill in the form with your order number (if applicable) on the Contact Us page. Phone calls made to the telephone number provided will be ignored as this is dedicated to treatments and services enquiries ONLY."
  • hollydays
    hollydays Posts: 19,812 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 14 February 2014 at 8:53PM
  • robatwork
    robatwork Posts: 7,266 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    I always preferred the other three judges.
This discussion has been closed.
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