Switch Credit Card Debt

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We have 3 credit cards but one is very high and we are paying a lot of interest. We have tried transferring to a 0% interest but it is saying we cannot do this. Please can you tell me why, we have never defaulted on any payments and always paid more than the minimum amount. It would help us so much if we could transfer the largest one.
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Or that you have applied for a new credit card (or several new cards) and been turned down?
It's like shooting nerds in a barrel