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VFS applying and forcing applicants to pay optional SMS service charges

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  • Pollycat
    Pollycat Posts: 36,516 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Savvy Shopper!
    Wishnoo84 wrote: »
    Can't post links on this site as i am a newbie.

    @Pollycat :
    Think you misunderstood my complaint.
    As said earlier, sms is optional.
    The core issue is disclosure of these optional charges prior to requesting payment when submitting applications in person.

    Maybe the people at VFS 'misunderstood your complaint' too. :cool:
This discussion has been closed.
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