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Reclaiming PPI myself

Hi all, im sure this has probably been asked already, I contacted Black Horse Finance to see if I had PPI on a loan I had with them a few years ago, I was told I didn't have it, but my question is how do I know they are not just saying that so they don't have to pay out, I ask because a few days later the Lloyds group announced they had set aside a lot more money for ppi payouts.
Cheers Kerry

Comments

  • kezza1977 wrote: »
    my question is how do I know they are not just saying that
    They don't have to provide proof, but if you don't trust them to give you an honest answer then send them a Subject Access Request (SAR) letter.
    https://forums.moneysavingexpert.com/discussion/1475553

    Waste of £10 in your case I expect...
  • dunstonh
    dunstonh Posts: 121,283 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    , I ask because a few days later the Lloyds group announced they had set aside a lot more money for ppi payouts.

    That wont be down to your phone call though.

    If you dont believe them then spend £10 and do a data subject access request.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
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