Stratford jobcentre Manager's name urgent

aimee0763

Hello All,

Has someone by any chance got the Name of the Frontline Manager/supervisor at the Stratford Benefit Job centre plus.

Cathy still haven't got her money and they keep fobbing us off I want to make a complaint under Maladministration but the stratford office will not give me the manager's name so I can make a complaint, she wants to past my complaint to customer services instead.

They've gone from saying they'll write urgent on her case that was two weeks ago and today the lady just say I'll go downstairs and see what is happening and put the phone down not saying whether she'll call back or let us know.

We are pretty desperate, human and animals are now struggling to eat a decent meal, I am eating the same food for 5 days because we can't afford fresh food for all of us on different days. Cathy cannot get food bank because she is homeless and I cannot get food bank because I am on benefit.

Debts are mounting up she'll probably be loosing her mother's Life Insurance that she has been paying for the past four years. I am going to write to my local MP and see what help we can have I cannot follow the procedure because I am not given the manager's name of stratford job centre plus.

Thanks in advance

pmlindyloo

I suggest that you and Cathy get yourself down to CAB and ask them to try to sort this out.

With your written authority they can speak to Job Centre Plus and find out what is happening. This may hurry things along.

They will also be able to arrange food parcels for you and help with your debts.

Morglin

Google up ''manager of Stratford JCP'.

I can't do the link on here, but it gives all the manager's names on a PDF, depending on where the claimant lives.

Lin

aimee0763

Morglin wrote: »

Google up ''manager of Stratford JCP'.

I can't do the link on here, but it gives all the manager's names on a PDF, depending on where the claimant lives.

Lin

Thank you for your reply appreciate it, I've download the pdf, I am too ill to go out at the moment but I shall send emails to the department of my local and to my MP and see what happens we've got nothing to lose.

at least it can get some sort of ball rolling. CAB near me is not all that anyway I shall write those email tomorrow at the moment I am only fit to crash out feeling so stresses and exhausted.