when to expect first income support payment?

Mummymummy

I claimed I/s and hb over the phone on 29th January (also changed tax credits from joint to single)

on 31st I sent back the signed forms and also sorted my council tax reduction

on Friday I got letters from ct and tax credits to say all was sorted

my hb is only being held up while I wait for my landlord to send me a copy of my tenancy agreement

can someone tell me when ill likely hear something from I/s? will I get a letter before any payment? (tax credits you always seem to get the money first)

I've never claimed before and have worked full time since I was 16 so please don't judge. I am on my own now with 3 children so just want to get everything organised so everything can settle down again

[Deleted User]

you may well get a payment first,but there would be no harm tele them tomorrow to ask how claim is progressing

Mummymummy

do you know who I would even call? is it the number I rang to claim?

alexjonsson

Mummymummy wrote: »

do you know who I would even call? is it the number I rang to claim?

When you first made the claim (by phone) they would have given you a telephone number to ring for future enquiries.

Current target processing time for IS is 9 days.

http://www.turn2us.org.uk/information__resources/benefits/beginners_guide_to_benefits/claiming_benefits/how_long_to_process_a_claim.aspx