We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

DVD RW not working (win 8) laptop

Options
mutley74
mutley74 Posts: 4,033 Forumite
Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
in Techie Stuff

I bought aFujitsu windows 8 laptop Life AH532 last year from staples with DVD RW.

Not reallytried to use before but now I wish to try and back up some files to DVD and CDand it wont work.

Windows mediaplayer burner keep stating “insert a blank CD” when one is added….i trieddifferent types of DVD and CDs but still no luck

DVD deviceis SN-208AB…I checked the driver is update….said it was using latest one…butstill no luck. I then tried uninstalling device rebooting and let windowsinstall correct driver automatically…again no luck when I tried to burn.

I did a google search and it seems this DVD RW has been problematic with Samsung Win8 laptops...but cant find any advice for Fujitsu ....
Any helpappreciated…..thanks
«1

Comments

  • mutley74
    mutley74 Posts: 4,033 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    bump..anyone got any suggestions?
  • victor2
    victor2 Posts: 8,120 Ambassador
    Part of the Furniture 1,000 Posts Name Dropper
    Seems like it's a fairly common problem with that drive and is not specific to Fujitsu. I saw one comment that they just disabled it through the control panel, then re-enabled it and it worked. If you've already uninstalled and reinstalled it you may have effectively done that anyway though.
    Can it read DVDs, or is it totally inoperative?

    I’m a Forum Ambassador and I support the Forum Team on the In My Home MoneySaving, Energy and Techie Stuff boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. 

    All views are my own and not the official line of MoneySavingExpert.

  • mutley74
    mutley74 Posts: 4,033 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    victor2 wrote: »
    Seems like it's a fairly common problem with that drive and is not specific to Fujitsu. I saw one comment that they just disabled it through the control panel, then re-enabled it and it worked. If you've already uninstalled and reinstalled it you may have effectively done that anyway though.
    Can it read DVDs, or is it totally inoperative?

    it can read DVDs & CDs
    I did try disabling then rebooted to let Win8 find driver it self...seems like it reinstalled the same driver, stating it is current version. still not recognizing any discs when I try to burn any media such as photos or audio
  • victor2
    victor2 Posts: 8,120 Ambassador
    Part of the Furniture 1,000 Posts Name Dropper
    mutley74 wrote: »
    it can read DVDs & CDs
    I did try disabling then rebooted to let Win8 find driver it self...seems like it reinstalled the same driver, stating it is current version. still not recognizing any discs when I try to burn any media such as photos or audio
    Did it come with some burning software supplied by Fujitsu, and/or have you tried something else?

    I’m a Forum Ambassador and I support the Forum Team on the In My Home MoneySaving, Energy and Techie Stuff boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. 

    All views are my own and not the official line of MoneySavingExpert.

  • mutley74
    mutley74 Posts: 4,033 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    victor2 wrote: »
    Did it come with some burning software supplied by Fujitsu, and/or have you tried something else?

    just using windows media player, no software from fujitsu found
  • forgotmyname
    forgotmyname Posts: 32,919 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Download something like Burnaware Free and try that.
    Censorship Reigns Supreme in Troll City...

  • mutley74
    mutley74 Posts: 4,033 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    forgotmyname wrote: »
    Download something like Burnaware Free and try that.

    tried that and get an error 21 message....:(
  • victor2
    victor2 Posts: 8,120 Ambassador
    Part of the Furniture 1,000 Posts Name Dropper
    Don't suppose you can try another drive in the computer? Even an external USB drive? Sounds like it could be a hardware issue.

    I’m a Forum Ambassador and I support the Forum Team on the In My Home MoneySaving, Energy and Techie Stuff boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. 

    All views are my own and not the official line of MoneySavingExpert.

  • Quiet_Spark
    Quiet_Spark Posts: 1,093 Forumite
    mutley74 wrote: »
    tried that and get an error 21 message....:(


    http://www.burnaware.com/error-codes/
    Understeer is when you hit a wall with the front of your car
    Oversteer is when you hit a wall with the back of your car
    Horsepower is how fast your car hits the wall
    Torque is how far your car sends the wall across the field once you've hit it
  • WTFH
    WTFH Posts: 2,266 Forumite
    What brand of disks are you using? Have you had them a long time?
    1. Have you tried to Google the answer?
    2. If you were in the other person's shoes, how would you react?
    3. Do you want a quick answer or better understanding?
This discussion has been closed.
★ ★ ★ Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.9K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.9K Work, Benefits & Business
  • 598.8K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.
Update Your Picture