We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
can anyone help
rachelgreen
Posts: 1 Newbie
i went through the process of claiming ppi, through the financial ombudsman who then passed my claim on, i have now recieved a letter from that company saying they are demanding 25% of my outcome as i signed an agreement. I didnt sign the agreement as i still have it in my house, as i wasnt prepared to pay this, as i thought through ombudsman it was free. can anyone suggest what i can do?
0
Comments
-
Did you sign a contract with the company?
If you can prove you didn't, or that the original complaint wasn't made by the company, you're ok and don't have to pay.
If you did, or it was, then you do.Non me fac calcitrare tuum culi0 -
Since the Ombudsman service is free to complainants, you clearly went through a Claims Management Company rather than the Ombudsman. FOS would not have "passed on" your complaint to anyone other than the financial institution who sold you the PPI.rachelgreen wrote: »i went through the process of claiming ppi, through the financial ombudsman
You seem rather confused about events, did you write your own complaint or fill in the forms which the claims company sent you? If you did fill in their form, did you sign before sending it back to them?0 -
i went through the process of claiming ppi, through the financial ombudsman who then passed my claim on, i have now recieved a letter from that company saying they are demanding 25% of my outcome as i signed an agreement. I didnt sign the agreement as i still have it in my house, as i wasnt prepared to pay this, as i thought through ombudsman it was free. can anyone suggest what i can do?
Sounds like you have been scammed.
The FOS does not pass your complaints on to claims companies. However, as has been on the news again just this week, there are many people getting caught out by look-a-like companies that people get confused with.I didnt sign the agreement as i still have it in my house, as i wasnt prepared to pay this, as i thought through ombudsman it was free.
If you didnt sign it then how was the complaint made? The complaint would need to be signed and sent in. Did you do that or did the CMC?I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 354.3K Banking & Borrowing
- 254.4K Reduce Debt & Boost Income
- 455.4K Spending & Discounts
- 247.3K Work, Benefits & Business
- 604K Mortgages, Homes & Bills
- 178.4K Life & Family
- 261.5K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards