dropping BB conection

nickj_2

BB keeps dropping every now and then , it can go for ages and not drop at all and then drop every few minutes
it happens to more than one laptop
so far i have changed the filter , reset the router to factory settings and changed the chanels 3-4 times ,
the router is thomson v6, i;ve had it for a few years , i have got a new netgear router , however when i plug the bb cable in this the phone line goes dead on the phone ..... have had the phone line checked and it came back as ok
any ideas ?????

Laz123

Can we have your pc specs?

Browntoa

Have you plugged the new router direct into the bt test point ?

It's found by removing 2 screws on the front of the main socket and pulling the bottom section away

This eliminates all your extension wiring

You do have filters on all extensions including sky boxes, alarm systems, faxes etc ?

WTFH

Sounds like a filter has gone. Unplug everything from your phone line apart from your router then see if it works.

macman

Does it only drop when using it wirelessly? What happens when using ethernet?

nickj_2

laz 123 - it happens to more than 1 laptop , smart phone etc so i'm fairly sure it isn't the pc end of things

browntoa + wtfh , i have used another filter , the phone line is the only thing connected , don't have sky ,alarm etc ..


macman , haven't tried a cable , will do that later today ....

cheers guys

macman

Well, that's the first thing to check. If it's then OK, you only have a wireless issue.

nickj_2

hi guys
have only just had a chance to sort out the cable, so i've got the pc wireless , and a laptop wired , the wireless has dropped but the wired in has stayed ok ,

forgotmyname

Have you checked the router stats to see if its actually losing connection to the net or just your wifi signal?

My speed drops when the missus puts the microwave on.

nickj_2

forgotmyname wrote: »

Have you checked the router stats to see if its actually losing connection to the net or just your wifi signal?

My speed drops when the missus puts the microwave on.

routeri s working ok with a cable , just wifi signal dropping

havde just found error log on router Wireless WPA: TKIP MIC errors occured, connections to all stations will be lost