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ApplianceDeals.co.uk - RUDE and INCOMPETENT!

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How can you cancel something that is already cancelled?
Why would they cancel a sale for no reason unless you asked them to?

Comments

  • hollydays
    hollydays Posts: 19,812 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Dont they have to tell you in advance,if they are recording your calls?
  • nej
    nej Posts: 1,526 Forumite
    advent1122 wrote: »
    How can you cancel something that is already cancelled?
    Why would they cancel a sale for no reason unless you asked them to?

    Well, I confirmed I didn't want the damn thing from them and to get my money back, rather than re-arranging a delivery for a different day.

    As for why they would cancel? Exactly. I said I *might* have to cancel, but called back 5 minutes later to confirm that everything was fine and somebody would be in.
  • Butlers1982
    Butlers1982 Posts: 3,286 Forumite
    crossed wires . . . . . . . . . .
  • nej
    nej Posts: 1,526 Forumite
    crossed wires . . . . . . . . . .

    Basically, yes. I could've dealt with that, if they'd made an effort to sort things out and to admit their error. But instead they accused me and my wife of lying and were, as the title says, rude and incompetent and were not interested in doing anything.
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