Scottish power pre payment

kat86_2

Me and my husband live in a flat and both work full time yet we are paying £100 a month on gas alone. I had hassle when we first moved in and they had us paying the previous tensnts debt because they kept sending new cards rather then an engineer. It cost me £60 in one month in phone bills to fix that and never seemed to get through to someone that knew how to help and it was frustrating. Finally sorted that out but I can't afford a £60 phone bill at the end of the month and the stress of ringing them so don't know what to do. I did try calling them twice about this where the person asked the same questions then stated when I last topped up like that was giving me the answer I need. I never get anywhere when I ring them but get a big phone bill. What would you's do?

Bluebirdman_of_Alcathays

I would leave them.

In my area, using average consumption as a benchmark, ecotricity, eon, edf, Spark and British Gas are coming in as cheaper for a PPM.

I would consider edf and BG of those, because they would (assuming your credit score if OK), switch you from a PPM to a credit meter without charge, allowing you to access far cheaper DD/online tariffs.

kat86_2

I've been looking at eon or edf I'm just dreading scottish power being impossible to leave and the endless phone calls because I have a monthly dd with them for my electric too

kat86_2

Last time I called they said if been a customer since 2010 when I only moved in mid 2013 so I think they are still counting the previous tenants debt as mine. I have just had a night mare with them and want to leave but I know it's not going to be easy