PPI / Barclays 'Mystery' Payment!

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Comments

  • herbals
    herbals Posts: 3 Newbie
    edited 25 April 2014 at 4:11PM
    Placida wrote: »
    Have you phoned the Barclays PPI number? I think it's 0800 282 390.
    They will have details on your file. That's how I found out what my payment was for

    Can I ask when your complaint was first upheld? I know they are reviewing overdraft PPI from 2012 and have heard they are reviewing some loan refunds.

    Hi Placida,

    I submitted about 6 claims across several accounts that myself and my partner had had. 4 of them paid out, but 2 in my name said that they were unable to find details as the claims were for times that went back more than 6 years. But having read on here that some other forum members have had situations where they've had letters saying that they're not entitled to claim, or not even made any claims at all, and then had money paid into their bank accounts after their companies have done internal reviews, I could only assume that this would be the same with the money paid to us. However, nobody seems to have waited 22 days before getting a letter to confirm that the money was theirs and was from an old PPI claim.

    The thing is, I'm not sure the money is even from Barclays, so there doesn't seem any point in calling the Barclays PPI number. Of the two claims that I had rejected because they were from more than 6 years ago, one was from a Barclaycard I had, and I think the other was an RBS card. Also, when my partner went into our Barclays branch and asked about the money, the cashier told her that he didn't think it was from Barclays or he'd have had more info on his screen.

    I'm confused!!
  • Placida
    Placida Posts: 240 Forumite
    Tenth Anniversary Combo Breaker
    herbals wrote: »
    Hi Placida,


    The thing is, I'm not sure the money is even from Barclays, so there doesn't seem any point in calling the Barclays PPI number. Of the two claims that I had rejected because they were from more than 6 years ago, one was from a Barclaycard I had, and I think the other was an RBS card. Also, when my partner went into our Barclays branch and asked about the money, the cashier told her that he didn't think it was from Barclays or he'd have had more info on his screen.

    I'm confused!!

    Don't want to add to your confusion but I've just checked my online statements and
    Received: Ppi & Int Refund
    Ref:global ISD - Glo S
    was the reference used when Barclays credited my additional Ppi redress into my account.

    Hope letter explaining all arrives soon!
  • Chef1980uk
    Chef1980uk Posts: 226 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Mum had this today. 3.5k without even putting a pen to paper :)
  • herbals
    herbals Posts: 3 Newbie
    edited 26 April 2014 at 3:55AM
    Placida wrote: »
    Don't want to add to your confusion but I've just checked my online statements and
    Received: Ppi & Int Refund
    Ref:global ISD - Glo S
    was the reference used when Barclays credited my additional Ppi redress into my account.

    Hope letter explaining all arrives soon!

    Hi Placida,

    Well I think we need to pop back in and have another word with our Barclays branch, or maybe I should try the PPI number you suggested.

    Can I just check, your PPI, was it on a Barclays account, or a Barclaycard please?

    Thanks
  • Placida
    Placida Posts: 240 Forumite
    Tenth Anniversary Combo Breaker
    herbals wrote: »
    Hi Placida,

    Well I think we need to pop back in and have another word with our Barclays branch, or maybe I should try the PPI number you suggested.

    Can I just check, your PPI, was it on a Barclays account, or a Barclaycard please?

    Thanks

    Hi,
    the additional redress was for ppi on my Barclays current account overdraft.

    Good luck
  • redbooties
    redbooties Posts: 141 Forumite
    herbals wrote: »
    Hi redbooties,

    Did you then actually receive the letter, as we had something similar happen, but 22 days later we still haven't received a letter.

    The money went into our account, the next day my partner went into our local Barclays who told us that they couldn't see where it had come from. So I did a search on here and saw that quite a few people had had money deposited in their accounts, but had received a letter in a week or so to say it was their money from a PPI application that had been reconsidered and they could keep it, but 22 days later we're still no wiser and it's just getting annoying now, as we'd obviously like to spend it, but can't afford to do that if someone wants it back!

    The actual wording on the account showed PPI & INTEREST REFUND GLOBAL ISD - GLO S

    Has anyone else experienced this? Be grateful to hear from others on this. Thanks.

    when I first rang the bank they told me at first they didn't know where the payment had come from but they looked into it and found it was from the ppi claim back in 2012 even though I had already a payment back then for the ppi. My payment showed the same. Ode as yours but I did receive a letter confirming this about 3 weeks after the payment.
  • I have checked my online banking and found a mystery PPI payment of nearly £4000 in my account credited by Global ISD
    I had a payments for Ppi which dated back to 1998 and wondered if the shad been miscalculated

    After reading similar threads I amin limbo as to what I should do??
    Has everyone received their letters of confirmation from Barclays now
  • Hi


    I too have received a random refund and int payment in my Barclays bank account. I have got a claim in with the Financial Ombudsman which I first submitted in 2012 regarding ppi on my Barclays overdraft as I was annoyed with the way Barclays had handled my ppi claim but I have not received any letter from either Barclays or the Financial Ombudsman about this refund. I really don't want to spend the money until I get confirmation that It is really mine. I can only hope a letter turns ups soon or I may not be able to resist spending it.......
  • Chef1980uk
    Chef1980uk Posts: 226 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Burton227 wrote: »
    I have checked my online banking and found a mystery PPI payment of nearly £4000 in my account credited by Global ISD
    I had a payments for Ppi which dated back to 1998 and wondered if the shad been miscalculated

    After reading similar threads I amin limbo as to what I should do??
    Has everyone received their letters of confirmation from Barclays now

    Letter arrived 4 days later in my mums case.
  • letter from Barclays arrived yesterday and money is mine....yippee!!!!
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