Kenwood poor quality!

knightstyle

We have just bought a Kenwood food processor, the Pro model so thought it would be good. After unpacking it we realised it was made of thin plastic and everything felt cheap, not the quality we expected from this brand. It is now going back and we are looking for a quality replacement which will not be Kenwood.

LilElvis

There are numerous models Kenwood make with 'pro' in the name. As they vary from around £40 to £170 it might be more helpful if you gave more information as to exactly which model/price point you ordered and were unhappy with.

knightstyle

Well I think my comments refer to all their products but it was a Kenwood FP736 MultiPro Classic. For example it says it has a dough tool but it is not the usual metal hook, it is a plastic chopping type blade, not really suitable for dough making!

meer53

I just bought a Kenwood KMix stand mixer. I could hardly lift it ! I love it.

Was on offer at John Lewis, £254 but it came with a free Kenwood KMix kettle and toaster which i promptly sold for £100 ! Result !

LilElvis

knightstyle wrote: »

Well I think my comments refer to all their products but it was a Kenwood FP736 MultiPro Classic. For example it says it has a dough tool but it is not the usual metal hook, it is a plastic chopping type blade, not really suitable for dough making!

It's a bit much to condemn an entire brand on the basis you don't like a single model!

Their website quite clearly shows the attachment you are referring to so it isn't as though they have misled you in anyway. How did you expect a traditional style dough hook to operate in a food processor anyway? It sounds as though you need a Kenwood Chef if dough mixing is a priority for you, but if it is a more robust processor you want then you are going to have to spend substantially more than £100 on one.

knightstyle

The Braun food processor it is replacing has a proper dough hook and has given good service for 20+ years. There is a noticeable difference in the plastics. We didn't realise that was the dough tool. Plus on the box it says designed by Kenwood, made in China, I know most things are made there but is this a case of them selling the brand name I wonder?

custardy

knightstyle wrote: »

The Braun food processor it is replacing has a proper dough hook and has given good service for 20+ years. There is a noticeable difference in the plastics. We didn't realise that was the dough tool. Plus on the box it says designed by Kenwood, made in China, I know most things are made there but is this a case of them selling the brand name I wonder?

technology has moved on slightly in 20 years.
You will find most plastics are made thinner these days
In fact,some would call it progress

peachyprice

knightstyle wrote: »

Well I think my comments refer to all their products but it was a Kenwood FP736 MultiPro Classic. For example it says it has a dough tool but it is not the usual metal hook, it is a plastic chopping type blade, not really suitable for dough making!

The 'pro' in the name refers to in being a food processor rather than a mixer, Classic is the level of quality, which is their basic level.

WTFH

If you want heavy weight, go for a KitchenAid, also if your main requirement is bread making, go for a proper mixer rather than a good processor.
The Kenwood Kmix would be your other option if you want something of Better quality that is built to last.

Also go to a shop like Steamer Trading or John Lewis and buy from them - where you can see and handle what you're going to buy, and take advice from them.

peachyprice

WTFH wrote: »

If you want heavy weight, go for a KitchenAid, also if your main requirement is bread making, go for a proper mixer rather than a good processor.
The Kenwood Kmix would be your other option if you want something of Better quality that is built to last.

Also go to a shop like Steamer Trading or John Lewis and buy from them - where you can see and handle what you're going to buy, and take advice from them.

Or the Kenwood Chef Premier, that's heavy, all metal, with a bigger motor.

LilElvis

peachyprice wrote: »

Or the Kenwood Chef Premier, that's heavy, all metal, with a bigger motor.

Even the KMix has a bigger motor than the Kitchen Aid. Looked at them today in Tescos - 500w versus 300w. Also a good chance that the Kenwood has more additional accessories to buy.