RTA insurers/solicitors personal injury

davendebs

TrickyWicky wrote: »

Sheesh... someone cut their knee in a RTC, saw the doctor who confirmed it was a cut and now they want £Mega...

Seriously the NHS nearly killed me last year. I got £0, yes thats right, nothing and thats despite taking 3 months just to stand up straight again and needing another 3 operations to put me right.

Get over it. Be grateful that you didn't need an ambulance and time off work.

do people like wasting time posting irrelevant garbage?? i mean really if you had a problem and someone answered it with something along the lines of get over it/Welcome to the real world/thats life then what would you think??

go spam somewhere else

If what you say is correct you have grounds for complaint.

When we take out motor insurance then one of the conditions we agree to is that in the event of any incident we don't admit liability.

Thus no-one with swinton legal cover will ever be claim against it as third parties would breach their policy conditions by admitting "fault".

i did complain at the time, the response unsurpsrsingly was that they couldnt find any reason to uphold the complaint

Quentin

davendebs wrote: »

....i did complain at the time, the response unsurpsrsingly was that they couldnt find any reason to uphold the complaint

Their complaints procedure will be set out in the policy.

Now you have received this reply you can escalate your complaint to the FOS.

This is at no cost to you, you have nothing to lose, and the FOS will adjudicate.

(You have 6 months from receiving their final response to a complaint to escalate to the FOS. If Swinton's letter did not mention this (the 6 month time limit), then it wasn't a proper "final response", so you can resurrect the complaint and ask for their final response now)