Edf

BexTech

I received an email and letter in the post about my DDs going up, this was received in plenty of time, mine was only an increase of £3 though.

I would say that EDF did send them out, but I know letters sent via TNT are known to get delayed, other letters I receive via TNT are delayed quite often, was surprised this one was one time.

I'm surprised it went 3 months without anyone noticing, I check online my accounts every day.

jem16

I also received a notice about my gas account DD going up by £10pm. I phoned them up and queried it. Having looked at the gas that was actually being used, it was decided to leave my DD as it was and not increase it.

btr30

I had a "DD review Notice" in amongst the papers accompanying the last bill. It would have been easy to miss. They were looking for an increase of £10 per month. Phoned them up on the free phone number and was answered on the first ring. They transferred the credit on my gas account to my electric account, and kept DD at the previous level.

Browntoa

so + so's have taken this months DD out

I left them last month !!!!!

BexTech

Browntoa wrote: »

so + so's have taken this months DD out

I left them last month !!!!!

1) Did you owe them anything?

2) Why didn't you cancel the DD as soon as you ended with them.

For us they are still a huge sum cheaper than anyone else. (We switched to them March 2005 on their online via comparison site tariff).