Rip off Npower Bill. Urgent help needed.

sheffield_lad

As Malotum pointed out if you gave them an original reading and the last reading is an actual and/or your own reading it's very difficult to say it's anything else than usage.

Instead of having the meter capped off why don't you elect for a PP meter? You then have a way of paying the debt off over a long period but its always there for when you do need gas.

GL

catsatmat34

Hi, I used to be an npower customer for both gas and electricity by pay as you go meters.
I left them in December 2014 to join another supplier thanks to money saving expert.
Since then I have received bills for both fuels that I
Have been arguing over, as I do not see why I owe them anything as I pay for what I use as I go. They have tried blinding me with science over emergency credit use. I have explained to them that if I go into emergency credit say by £5.00 then if I top it up with say £20 the credit used is already taken off so how can I owe it.
They keep changing their story, now it's because of incorrect meter readings. Different people tell my different things.
Today I have received a letter threatening to inform credit reference agencies that I have defaulted on bills.
I am getting really fed up with this situation 12 months later

Robin9

CATSMAT34 - I see you originally sought advice from the forum 12 months ago. Its better if you continue that post rather than gate crash this one.

In response to your earlier post you were asked to give a breakdown of the £118 you had been billed for.

You didn't reply.