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help! nationwide card reader wont work!

Desperate_Housewife_2-2
Desperate_Housewife_2-2 Posts: 1,787 Forumite
Mortgage-free Glee!
in Budgeting & bank accounts
please help, the card reader wont accept my numbers I have followed the instructions but it wont accept it, tried spaces and no space can anyone please help?
Save £12k in 2012 no.49 £10,250/£12,000
Save £12k in 2013 no.34 £11,800/£12,000
'How much can you save' thread = £7,050
Total=£29,100
Mfi3 no. 88: Balance Jan '06 = £63,000. :mad:
Balance 23.11.09 = £nil. :)
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Comments

  • p00hsticks
    p00hsticks Posts: 14,840 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Desperate_Housewife wrote: »
    please help, the card reader wont accept my numbers I have followed the instructions but it wont accept it, tried spaces and no space can anyone please help?

    I think we need a bit more info.

    What exactly are you trying to do ? log on to the website, or verify a payment / transfer ?
    Is the problem entering your pin into the card reader, or the generated security code into the website ?
    What error message are you getting (or what exactly is happening) ?
    Is the card reader and/or card new or have you successfully used the combination together before ?
  • grumbler
    grumbler Posts: 58,629 Forumite
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    Desperate_Housewife wrote: »
    please help, the card reader wont accept my numbers...tried spaces and no space ...
    There is no a 'Space' key on the device.
  • [Deleted User]
    [Deleted User] Posts: 2,175 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Name Dropper
    Is anything coming up on the display at all? If it's new, have you taken out the plastic tab on the back?
  • Cornucopia
    Cornucopia Posts: 16,625 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    You can log-on without it.

    Click on the "Login using memorable data" button on the right-hand side of the passcode screen.
  • pmduk
    pmduk Posts: 10,700 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Alternatively most of the banks' card-readers are interchangeable with it. (except HSBC)
  • Archi_Bald
    Archi_Bald Posts: 9,681 Forumite
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    pmduk wrote: »
    (except HSBC)

    and YB/CB, and the FD part of HSBC
  • pmduk
    pmduk Posts: 10,700 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    But I don't think any of them issue card-readers do they?
  • richardmk
    richardmk Posts: 137 Forumite
    you can order a new one from the online banking site, you can use anyone elses who has a NatWest, Barclays, or Nationwide device.
  • innovate
    innovate Posts: 16,217 Forumite
    10,000 Posts Combo Breaker
    pmduk wrote: »
    But I don't think any of them issue card-readers do they?
    YB/CB do. FD don't have a card reader as such, as HSBC (who you quoted as an exception) don't.
  • innovate
    innovate Posts: 16,217 Forumite
    10,000 Posts Combo Breaker
    richardmk wrote: »
    you can order a new one from the online banking site, you can use anyone elses who has a NatWest, Barclays, or Nationwide device.
    Pop into a Nationwide branch and they might give you one of the spares they hold there.

    But it doesn't sound as if the OP's card reader misfired. As and if the OP comes back, we might find out more about what exactly the problem was because their post appears to have been made in some haste this morning and didn't really tell us what the issue was.
This discussion has been closed.
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