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Avid thte website studi

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Avoid shopping at the company Studio i purchased a coat from the Studio website loked good free p andp and 10% discount i went ahed and ordered all went went untill I received the confirmation and despatch e-mial. there was no discount and when a i conatected them aobut they would not honnor the discount. I feel cheated and will not be buying from them again.
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Comments

  • marliepanda
    marliepanda Posts: 7,186 Forumite
    Did you have to type a code in to get discount?

    Perhaps you made a typing error on the code.
  • gik
    gik Posts: 1,130 Forumite
    Did you have to type a code in to get discount?

    Perhaps you made a typing error on the code.



    I could easily believe that could be a possibility.
  • Pollycat
    Pollycat Posts: 35,755 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Savvy Shopper!
    Avoid shopping at the company Studio i purchased a coat from the Studio website loked good free p andp and 10% discount i went ahed and ordered all went went untill I received the confirmation and despatch e-mial. there was no discount and when a i conatected them aobut they would not honnor the discount. I feel cheated and will not be buying from them again.

    What exactly did the website say about the 10% discount?

    Was it 'across the board' on all purchases?
    Could it have been applicable only if your purchase was over a certain amount and your coat was less than that?

    What exactly did the company say when they would not honnor (sic) the discount?
    What reason did they give you?
  • Did you have to type a code in to get discount?

    Perhaps you made a typing error on the code.

    Almost certainly, I suspect.
    'Never argue with an idiot. They will only bring you down to their level and beat you with experience.' George Carlin
  • Poppie68
    Poppie68 Posts: 4,881 Forumite
    Tenth Anniversary Combo Breaker
    They can't be that bad a company that they need avoiding, they have been going for over 50 years..so must be doing something right!
  • Februarycat
    Februarycat Posts: 1,386 Forumite
    Part of the Furniture 1,000 Posts Photogenic Combo Breaker
    I have used Studio for years and always been pleased with their service. I recently ordered goods with the free postage and discount and it was taken off at the checkout, so I could see the prices, I got some good bargains too.
  • So the general message now seems to be don't avoid the website Studio lol!
  • transient
    transient Posts: 528 Forumite
    Did you have to type a code in to get discount?

    Perhaps you made a typing error on the code.
    Made my day!
  • Emma_N
    Emma_N Posts: 265 Forumite
    Tenth Anniversary 100 Posts
    So the discount code that I found was pretty easy to enter (assuming I'm looking at the correct website).

    This appeared when I entered the discount code "Eligibility for this offer will be confirmed at checkout"

    Seems to be pretty straightforward?
    Attempting to make £2021 in 2021
  • LilElvis
    LilElvis Posts: 5,835 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper
    So the general message now seems to be don't avoid the website Studio lol!

    No, the website we are supposed to avoid is called Studi, not Studio! :rotfl:
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