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Moss Bros Suit Hire with topcashback

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I'm not sure if this is the correct board for this question but...

I am looking to hire suits for my wedding from Moss Bros. I noticed they have quite good cashback for new customers at the moment (~12%). Does anybody know if the cashback will be valid for the suit hire rather than just purchasing?

I have raised a support ticket with tcb to ask the question but the cashback rate ends today so not sure if i will get a response from them in time!

Thanks

Comments

  • krlyr
    krlyr Posts: 5,993 Forumite
    Ninth Anniversary 1,000 Posts Combo Breaker
    edited 2 February 2014 at 9:15PM
    Maybe check out their cancellation policy? If there's no charge, you could book today and then cancel if there's no Cashback and you find a better deal elsewhere

    Edit: From their T&Cs of hiring
    10
    . Cancellations
    If an Order Confirmation Form is submitted online via the Website only (i.e. at no point has the Customer physically attended a Contact Store to discuss the order), the Customer may cancel the Contract by email only up to the earlier of: (i) 7 days (excluding Saturdays, Sundays and bank holidays) after the day after Moss Bros accepts the order; and (ii) the
    Despatch Date, without incurring any cancellation fees.

    Unless a Customer cancels a Contract in accordance with the paragraph immediately above, cancellation by the Customer of a Contract made more than 28 days in advance of the Despatch Date will be subject to a £20 cancellation fee, per item of Goods (i.e. per outfit (including accessories) or any part of it).

    Unless a Customer
    cancels a Contract in accordance with the paragraph immediately above, cancellation by the Customer of a Contract made
    between 14 and 28 days in advance of the Despatch Date will be subject to a cancellation fee of 50% of the full hire fee.

    Unless a Customer cancels a Contract in accordance with the paragraph immediately above, cancellation by the Customer of a Contract made within 14 days prior to Despatch Date will be charged at the full hire fee.
    For any Contracts made for the hire of clothes exclusively to be worn
    during Royal Ascot Week at the Royal Ascot event, the hire fees paid or
    owing are refundable/waived for any hire date for which Royal Ascot Week
    is cancelled due to adverse weather, communicable diseases (e.g. 'foot and mouth’) or terrorism.
    Moss Bros may cancel an order at any time prior to the time Moss Bros accepts the order.
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I see no exclusion fro it
    however the hire site is a separate URL from the home page
This discussion has been closed.
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