iPad Air for £338.99, BUT...

Tissottouch07

I ordered and paid for a 16gb iPad Air 10/7/14, which was on max 10 days delivery. After 10 days I received an email telling me that it would be delayed by seven days and that as an apology I would receive a brand new model as opposed to the refurb that I ordered.

This was supposed to be delivered in the next seven days.

On the seventh day I received another email stating that it would be further delayed by seven days, and I would be supplied with tracking codes within that period.

That day has now come and gone. I have no iPad Air, no tracking codes, and no refund. I have emailed Mighty deals four times now and have received absolutely no response.

Now I don't know how to proceed, other than chase a refund as I paid on my credit card.

Has anyone else got any ideas?

Tissottouch07

Sorry, further to my above post, I have also contacted the supplying merchant directly, who informed me that they were NOT the supplier, but Mighty Deals were supplying this direct.

They gave me the contact email address of a certain Neil Campbell from Money Expert who would apparently sort this out for me.

Unfortunately, as above, absolutely nothing!

wealdroam

Tissottouch07 wrote: »

I ordered and paid for a 16gb iPad Air 10/7/14, which was on...

Tissottouch07 wrote: »

Sorry, further to my above post, I have also contacted the supplying merchant directly, who informed me that they were NOT the supplier...

Duplicate posts.

See this thread:

https://forums.moneysavingexpert.com/discussion/3931273

Tissottouch07

Thanks again wealdroam. You're giving me useful links. I won't duplicate it again, I promise!