We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Stopping Hewlett P from blocking generic cartridge use

Ok, so I've now bought a good looking HP Deskjet 1510 all-in-one printer from Tesco at the great price of £29, so I'm feeling smug.

What I now do not wish to happen is to lose this feeling by receiving smart-alec so-called 'updates' from HP which instruct the beast not to recognise generic cartridges.

Maybe I'm getting paranoid but I am convinced this is what happened with the Epson printer it's replacing. Perfectly good/usable but had to be scrapped because suddenly it started claiming the cartridges were 'incompatible'.

I've deliberately not 'registered' the product during the disc software installation but don't know what else I can or should do.

I want to use reasonably priced, 'compatible' cartridges and not the sky high, rip off HP versions.

Can anyone help?
«1

Comments

  • penrhyn
    penrhyn Posts: 15,215 Forumite
    Part of the Furniture Combo Breaker
    HP cartridges and compatibles are chipped, so the problem should not arise. The only time when problems arise is if you fill an empty cartridge, the printer knows it was empty and wont recognise it again..
    That gum you like is coming back in style.
  • sillygoose
    sillygoose Posts: 4,795 Forumite
    Part of the Furniture
    It shouldn't be a problem with an HP, so called compatible cartridges are usually just recycled HP cartridges as they contain the heads as well as the ink only HP can make them. As long as they have been reset when re-manufactured they should be fine.

    Epson cartridges just hold ink and a simple chip that 3rd party manufacturers are able to make themselves (its a lot simpler than making an HP style thermo print head!)

    Your new HP is so cheap as they will get their money back as you will either have to buy originals or 'compatibles' that are recycled from originals - originals can only be recycled so many times before getting worn out so someone down the line has to buy originals from HP

    With Epson compatibles the whole thing is made from scratch by the 3rd party and Epson get nothing.
  • WTFH
    WTFH Posts: 2,266 Forumite
    Ok, so I've now bought a good looking HP Deskjet 1510 all-in-one printer from Tesco at the great price of £29, so I'm feeling smug.

    I want to use reasonably priced, 'compatible' cartridges and not the sky high, rip off HP versions.

    Can anyone help?

    Yes, stop feeling smug and stop saying you are being ripped off. You bought a cheap printer and have now discovered that the manufacturer isn't a charity and has to make money somewhere. Next time buy with a longer term investment in mind!
    1. Have you tried to Google the answer?
    2. If you were in the other person's shoes, how would you react?
    3. Do you want a quick answer or better understanding?
  • WTFH wrote: »
    Yes, stop feeling smug and stop saying you are being ripped off. You bought a cheap printer and have now discovered that the manufacturer isn't a charity and has to make money somewhere. Next time buy with a longer term investment in mind!

    And a belated Happy New Year to you, too...

    It seems to have escaped the notice of some that this site is about:

    1 saving money

    and

    2 helping the small guy out in his battle with the big, er... 'non-charities' of this world.


    You may want to roll over and have your tummy tickled, pal, but I for one am moderately interested in fighting my family's corner...
  • WTFH
    WTFH Posts: 2,266 Forumite
    Your "battle" started out with you feeling smug (in your own words) because you think you got a bargain. Instead, you had chosen a short term saving that will cost you in the long term. You should choose a printer based not on the initial price but on your requirements and the related running costs.
    Saving money is not about battling businesses, but making sensible financial decisions.
    1. Have you tried to Google the answer?
    2. If you were in the other person's shoes, how would you react?
    3. Do you want a quick answer or better understanding?
  • Its against the law for a printing company to not allow compatible cartridges to work inside the machine, more then likely the message is just a message and there on the screen constantly as an annoyance untill you put in a HP cartiridge. You should still be able to print.
  • david39
    david39 Posts: 1,968 Forumite
    I had this problem with an HP printer.

    I found that if I close the message about non a comparability, it re-opens. Close and open it again a few times and it gives up and you don't see it again until you put another noncomp cartridge in.
  • prowla
    prowla Posts: 14,183 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    david39 wrote: »
    I had this problem with an HP printer.

    I found that if I close the message about non a comparability, it re-opens. Close and open it again a few times and it gives up and you don't see it again until you put another noncomp cartridge in.
    That's something to know about.

    Of course, the printer itself is a loss-leader to get you to buy their carts; but if you can get around it then that's great.
  • In my experience most inkjet printer problems are caused by cheap non-genuine ink and cheap paper. Be careful what you put in it!
  • System
    System Posts: 178,375 Community Admin
    10,000 Posts Photogenic Name Dropper
    edited 2 February 2014 at 12:35PM
    wayneo01 wrote: »
    Its against the law for a printing company to not allow compatible cartridges to work inside the machine,
    What law is that?

    Look up the EFIM case. The Court of Justice of the EU has ruled that printer companies DO NOT have to allow access to their intellectual property rights I.E how the chipping works.

    http://europeanlawblog.eu/?p=1925
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.2K Banking & Borrowing
  • 253.6K Reduce Debt & Boost Income
  • 454.3K Spending & Discounts
  • 245.2K Work, Benefits & Business
  • 600.9K Mortgages, Homes & Bills
  • 177.5K Life & Family
  • 259K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.