Can I cancel a credit note after I've issued one.

colinairey

Hi.

Over the past 6 months I've reluctantly issued around 10 credit notes to a costumer after they unreasonably queried invoices we had sent. We were told that if we didn't issue credits we would loose the work. So in order to keep doing work for this company and looking at the bigger picture, we gave them the credits they wanted even tho we knew if we went legal with the queries we would of won but obviously we would of then lost all the work.
At the beginning of this month they started playing games with us again and we couldn't to take it anymore, so refused to give them a credit for a job which amounted to around £200. We also told them that we will no longer be prepared to work for them anymore. They owe us around £2000 but because we have refused to give them a credit for £200, we have been told by their accounts that they are now holding all money owed until we do.

We have written them a letter saying they have 14 days to pay all money owed or court proceedings will start.

My question is.. Are we able to re invoice them for all the credits we have issued over the last 6 months. As the credits where given from us in good will and they have proved that good will doesn't run both ways, are we able to cancel the credit notes and re issue the invoices ?

Thanks

Colin

[Deleted User]

Colin, I don't think the "reclaim PPI and other insurance" forum is the place for your query…
(I'm not even sure any of the MSE forums are appropriate, but you might want to try re-posting your thread on the Small Business board;
http://forums.moneysavingexpert.com/forumdisplay.php?f=27 )

colinairey

Thanks ..

I know, i couldn't find a forum suitable but posted it here because it mentioned reclaim

Thanks for your help ..