Wickes Dodgy Bathroom Fitting

andrews15

Hi, I had a bathroom fitted by Wickes (subcontractors) however the bath wasn't sealed correctly and over a couple of months water has leaked and warped the laminate wooden floor.

I immediately noticed the leak so the fitters came back 3 times but failed to diagnose that the bath seal was to blame. They thought it was the shower screen seal.

Is it worth pursuing Wickes for some kind of (modest) partial refund/ gesture of goodwill? It wasn't cheap so the ideal outcome is that I would be in a position as if the leak had not occurred.

Cost was £800 (fittings) + £2000 (fitting).

cattie

Have you read the terms & conditions as generally when contractors or outside installation companies are used, the supplying company has no liability should things go wrong regarding the installation?

cddc

Yes it might be, but at least they did come back and try and sort it and not leave you in the lurch.

Wickes do warrant the contractors work, so it may be worth a try, but do not expect a huge sum as they have come back to fix it.

tom15387202

andrews15 wrote: »

I immediately noticed the leak so the fitters came back 3 times but failed to diagnose that the bath seal was to blame. They thought it was the shower screen seal.

So who finally diagnosed the fault?