PC Slowed away down

Rockman

Hi
About a couple of days ago my PC started playing up and is now running very slow. Every so often I get a message coming up in a box which says 'agyyxkja.exe has encountered a problem and needs to close'. However the computer never actually closes down. This message keeps appearing.

I ran my Microsoft Essentials virus check and it has not found any threats or viruses.

Can anyone offer up any help or suggestions as to what I should do.

Thanks

closed

scan with malwarebytes, fix anything found

http://www.filehippo.com/download_malwarebytes_anti_malware/

post a hijackthis log

consider using avast free instead of mse http://www.filehippo.com/download_avast_antivirus/

when clean and working ok, backup using macrium reflect free

DaveTheMus

try using ccleaner every few weeks to clear the cookies and what not.......the first time I used it, it cleared almost 5gb of cookies and internet history, that can also cause performance problems......

however I think the above is correct for this specific problem....

Rockman

closed wrote: »

scan with malwarebytes, fix anything found

http://www.filehippo.com/download_malwarebytes_anti_malware/

post a hijackthis log

consider using avast free instead of mse http://www.filehippo.com/download_avast_antivirus/

when clean and working ok, backup using macrium reflect free

Thanks for this. Can you advise how I post a hijackthis log?

closed

https://forums.moneysavingexpert.com/discussion/2436849