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Scottish Power Home Comfort

My boiler broke down last Friday. I called at 5:30pm to get an engineer. He called at 6:00pm and advised he could make it that evening but not until 11pm or possible after midnight. Agreed to next day between 8 and 1pm. Typically, no show. Phoned at 1pm to be told it was logged as a pm call and someone would be there before 6pm. Again no show.. Guy arrived at 6:15 stating he had just been told of the problem, and fixed the boiler within minutes. Appalling service. Have now cancelled contract. Any better alternatives?

Comments

  • penrhyn
    penrhyn Posts: 15,215 Forumite
    Part of the Furniture Combo Breaker
    The engineer came in 24 hours and fixed the boiler, sounds reasonable to me. Admin sounds as if it needs improving a tad.
    There is always Gritish Bass I guess.
    That gum you like is coming back in style.
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