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Camcorder Problems

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Hello - can anyone help shed light on my problem please.

I recently purchased a Sony DV HC37 Camcorder and along with this a firewire card, cable and Ulead Software so I could download the tapes to my PC and hence burn them onto a DVD for prosperity and safekeeping!!

Unfortunately I haven't been able to get the Ulead (Video Studio 8) software to work but the bundled Sony software which came with the camera allows the picture to be displayed on my PC monitor losslessly at the same time as my camcorder (so I assume the firewire is working). I have then tried to capture the video and it saves a file to my harddrive but I cannot view this file using the Sony software.
I've tried also viewing it with Window Media Player 11 and I get sound but no pictures.

Am I missing something?

Cheers.

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